Today I'm going to be talking about my shopping experience with Kosme Shop. I made an order with Kosme Shop because I literally couldn't find this product anywhere else that looked legitimate or shipped to New Zealand, but there were no store reviews for Kosme Shop so I did wonder about the legitimacy of this store too. My experience turned out to be ok, but I did find a video review where the order didn't turn up at all so take it how you want to!
I thoroughly dislike the stores aesthetic, it's like the tried to cram as much as possible into the screen as well as scrolling sidebars which makes me feel slightly claustropphobic. Other than the business, you can shop with this site much like any other store, you can sort through items by category or brand, but can't filter beyond that. I found it easy to find items, add them to my cart and check out, though there is only one choice for shipping which I find a little weird.
The prices on Kosme Shop are ok, they aren't the lowest and they aren't the highest. The shipping is a little more expensive, but not too much so. The price is the highest out of the three stores I compared, but not by too much.
ETUDE HOUSE Dear Darling Water Gel Tint $3.56 + Shipping $5.40 = $8.96
ETUDE HOUSE Dear Darling Water Gel Tint $5.26 + Shipping $2.50 = $7.76
ETUDE HOUSE Dear Darling Water Gel Tint $2.88 + Shipping $4.98 = $7.86
Shipping and Packaging
I placed my order on the 3rd of April, it was shipped on the 8th of April and arrived at my house on the 17th of April. They only sent me the tracking number on the 16th of April too which really defeated the purpose of getting the tracking since it arrived the day after. I don't know why it took so long to ship because I contacted the store before I ordered to make sure that the item was in stock, but what can you do. The wait to actually get the item in the post made the entire shipping time a little longer than it needed to be.
Although I enjoyed my shopping experience with Kosme Shop, I'm not sure that I would shop there again. The prices are a little higher than my other stores, the shipping is fairly expensive and I personally found it weird that they didn't send me the tracking number until the last minute despite me contacting them to ask about it. I dislike their website because it looks messy to me which actually makes quite a big difference to whether I will return to a store to shop again. I would shop with Kosme Shop if they had a shade or product that I couldn't get anywhere else, but they will not be on my regular shopping list.